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Item #:
46657175
The 15 Fundamental Laws of De-escalation: How To Put Out Fires, Not Start Them Paperback May 18, 2020
Item #:
46657175
GMD 1630
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Anyone seeking to enhance their ability to resolve conflict and crisis situations must read this book.
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What Stands Out
Practical Strategies
Offers actionable techniques for effectively de-escalating conflicts, providing readers with tools they can apply in real-life situations to maintain calm and promote understanding.
Expert Insights
Written by a seasoned professional in conflict resolution, the book draws from extensive experience, ensuring the advice is credible and impactful for readers seeking to improve their interpersonal skills.
Comprehensive Guidelines
Covers fundamental laws of de-escalation comprehensively, making it an essential resource for anyone looking to manage disagreements in various settings, from personal relationships to professional environments.
Product Details
- Written by Brendan King, CEO, and subject matter expert in crisis prevention and intervention
- Shares profound lessons from working with violent and aggressive individuals in various fields
- Emphasizes the importance of understanding fundamental laws of de-escalation before mastering de-escalation techniques
- Based on over 15 years of teaching and experience in crisis prevention and intervention training
- Ideal for individuals seeking to improve their conflict resolution and crisis management skills
- Complementary certification in Crisis Prevention and Intervention Training available at www.CrisisConsultantGroup.com
| Publisher | Independently published |
| Publication date | May 18, 2020 |
| Language | English |
| Print length | 62 pages |
| ISBN-13 | 979-8645987381 |
| Item Weight | 2.56 ounces (72.58 grams) |
| Reading age | 15 years and up |
| Dimensions | 5 x 0.14 x 8 inches (12.7 x 0.4 x 20.3 cm) |
Who Should Buy?
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Conflict Mediators
Professionals resolving disputes will gain valuable techniques to effectively manage and de-escalate tensions productively.
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Customer Service
Customer service representatives can utilize these laws to handle difficult situations and enhance customer satisfaction through effective conflict resolution.
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Human Resource
HR professionals can benefit by learning strategies to navigate workplace conflicts, fostering a healthier work environment.
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Advanced Negotiators
Experienced negotiators may find the content too basic and less applicable to their high-stakes situations.
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General Audience
Casual readers looking for entertainment may not find the focus on de-escalation techniques engaging or relevant.
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Law Enforcement
Law enforcement officers already trained in crisis management may not require additional guidance from this publication.
Product Description
The 15 Fundamental Laws of De-escalation: How To Put Out Fires, Not Start Them Paperback May 18, 2020
About This Item
The 15 Fundamental Laws of De-escalation: How To Put Out Fires, Not Start Them is a comprehensive guidebook that equips individuals with the necessary tools and techniques to effectively manage and resolve conflicts. Whether you're a law enforcement officer, a manager, a teacher, a healthcare professional, or anyone dealing with potentially volatile situations, this paperback is a must-have resource. With a focus on de-escalation strategies and conflict resolution techniques, this book provides valuable insights into the fundamental laws of de-escalation. By understanding and implementing these laws, you'll be able to diffuse tense situations, promote peaceful interactions, and avoid escalating conflicts. The author draws on years of experience in law enforcement, crisis intervention, and conflict resolution, offering practical advice and real-life examples to illustrate the effectiveness of these techniques.
From nonviolent communication to emotional intelligence in de-escalation, each chapter encompasses a specific aspect of de-escalation training, ensuring a holistic approach to conflict resolution. Furthermore, the book covers a wide range of scenarios, addressing de-escalation in different settings such as the workplace, customer service, healthcare, and education. It also caters to the needs of security personnel, mental health professionals, and crisis intervention teams, providing specialized de-escalation methods and tactics. By mastering the de-escalation skills outlined in this book, you'll gain the confidence to effectively manage conflicts, diffuse tense situations, and maintain a safe environment for everyone involved. With a focus on preventing the escalation of conflicts rather than exacerbating them, you'll learn how to put out fires before they even start. Whether you're looking to enhance your conflict resolution abilities or seeking valuable insights into de-escalation techniques, The 15 Fundamental Laws of De-escalation is an invaluable resource that empowers individuals with the knowledge and skills to navigate challenging situations with ease and professionalism.
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Customer Questions & Answers
-
Question:
Who is the author of this book?
Answer: The author is Brendan King, who is a Subject Matter Expert and CEO. -
Question:
What is the main topic of the book?
Answer: The book talks about the 15 Fundamental Laws of De-escalation and how to put out fires instead of starting them. -
Question:
Where can one find Crisis Prevention and Intervention Training?
Answer: One can find Crisis Prevention and Intervention Training at www.CrisisConsultantGroup.com.
Adult & Continuing Education Editorial Review
"The 15 Fundamental Laws of De-escalation" by Brendan is a concise guide that provides readers with practical steps to de-escalate difficult individuals without putting themselves in danger. The author emphasizes the importance of practice in mastering the techniques and warns readers that it is not magic. In under 90 pages, Brendan presents a straightforward approach to dealing with hostile environments and effectively communicating in negative human discourse scenarios.
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Pros
- Provides practical steps for de-escalating difficult individuals.
- Emphasizes the importance of practice in mastering the techniques.
- A concise guide that is easy to read and remember.
- A valuable reference that readers will go back to again and again.
Cons
- Some readers found the book to be too lean and nothing new that they couldn't find on Google.
Product Price History
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GMD 1630
Order now and get it around Thursday, June 25
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Secured transaction
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
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Features & Benefits
- Author shares profound lessons from working with violent and aggressive persons
- Highlights the importance of understanding the fundamental laws of de-escalation
- Recommended for anyone seeking to improve their ability to resolve conflicts and crisis situations